Care Support Worker 37.5hrs

Job Introduction

Make lives better with Focus Birmingham

We’re on the lookout for kind, dedicated Care Support Workers to join our team. If you’re someone who genuinely wants to make a difference and support people with complex needs to live well, we’d love to hear from you.

As a Care Support Worker, you’ll help individuals throughout their day – including getting to and from our service – making sure they feel supported, safe, and valued every step of the way. You’ll play a vital role in meeting both the physical and emotional needs of the people we work with.

If you’re caring, reliable and ready to make a real impact, come and be part of something meaningful.

What you’ll be doing:

Supporting people in a way that’s personal to them

• Help people live life their way, making choices and shaping their own routines.
• Use a range of communication methods tailored to each person’s needs.
• Support people to speak up for themselves – or be their voice when they can’t.
• Encourage involvement in everyday activities that promote independence and inclusion.
• Work with care plans using our care planning system.
• Support with health and personal care (including continence and mobility), and manage behaviours when needed.
• Safely support people in wheelchairs and help with transport using our vehicles.

Delivering top-quality care

• Keep accurate, up-to-date records of care and support.
• Share important information with Team Leaders and Supervisors.
• Complete our induction and training programmes – and keep building your skills.
• Be an active part of the team, attending meetings and contributing ideas.
• Always treat everyone – from the people we support to their families and fellow staff – with respect.
• Help new colleagues get settled and understand the people they’ll be supporting.
• Follow all Focus Birmingham policies to ensure safe, high-quality care.

What we’re looking for:

Essential

• Naturally kind, caring and able to understand others' needs.
• Genuinely passionate about helping people live their best lives.
• A good team player who lifts others up.
• A positive attitude, even when things get tough.
• Able to support with manual handling and wheelchair use.
• Willing to learn and use different ways to communicate.
• Confident in using written English to record care clearly and accurately.

Desirable

• Previous experience supporting people with care needs.
• Familiarity with Makaton, PECs, or other communication aids.
• Comfortable using basic IT for training and care records.

Why join Focus Birmingham?

At Focus, we’re all about making lives better. You’ll be part of a team that genuinely cares – helping people live more independently and with purpose. If you want a role where your work really matters, this is the place to be.

What we offer:

• Monday to Friday working – no weekends
• Strong pension scheme
• Blue Light Card discounts
• 20 days holiday plus 8 bank holidays – with bonus days off through the year

How to apply:
Upload your CV and complete our application form detailing why you would be a great fit.

For more info or to request an application form in a more accessible format please drop us an email at: HR@focusbirmingham.org.uk