Care Support Worker

Job Introduction

Care Support Worker

£12.21 per hour. Monday-Friday

Make lives better with Focus Birmingham

We’re on the lookout for kind, dedicated Care Support Workers to join our team. If you’re someone who genuinely wants to make a difference and support people with visual impairment and complex needs to live well, we’d love to hear from you.

As a Care Support Worker, you’ll help individuals throughout their day – including getting to and from our service – making sure they feel supported, safe, and valued every step of the way. You’ll play a vital role in meeting both the physical and emotional needs of the people we work with.

If you’re caring, reliable and ready to make a real impact, come and be part of something meaningful.

What you’ll be doing:

Supporting people in a way that’s personal to them

• Helping people live life their way, making choices and shaping their own routines.
• Using a range of communication methods tailored to each person’s needs.
• Supporting people to speak up for themselves – or be their voice when they can’t.
• Encouraging involvement in everyday activities that promote independence and inclusion.
• Working with care plans using our care planning system.
• Supporting with health and personal care (including continence and mobility), and manage behaviours when needed.
• Safely supporting people in wheelchairs and helping with transport via our vehicles.

Delivering top-quality care

• Keeping accurate, up-to-date records of care and support.
• Sharing important information with Team Leaders and Supervisors.
• Completing our induction and training programmes
• Being an active part of the team, attending meetings and contributing ideas.
• Always treating everyone – from the people we support to their families and fellow staff – with respect.
• Following all Focus Birmingham policies to ensure safe, high-quality care.

What we’re looking for:

Essential

• Naturally kind, caring and able to understand others' needs.
• Genuinely passionate about helping people live their best lives.
• A good team player who lifts others up.
• A positive attitude, even when things get tough.
• Able to support with manual handling and wheelchair use.
• Willing to learn and use different ways to communicate.
• Confident in using written English to record care clearly and accurately.
• Previous experience supporting people with care needs.

Desirable

• Familiarity with Makaton, PECs, or other communication aids.
• Comfortable using basic IT for training and care records.

Why join Focus Birmingham?

At Focus, we’re all about making lives better. You’ll be part of a team that genuinely cares – helping people live more independently and with purpose. If you want a role where your work really matters, this is the place to be.

What we offer:

• Monday to Friday working 
• Blue Light Card discounts/Discount for carers
• Additional concessionary day leave
• Hero of the month scheme
• Subsidised food
• Life assurance scheme
• Free eye test
• Refer a friend scheme
• Hero of the month scheme
• Christmas shut down