Kitchen Supervisor

Job Introduction

Location: Harborne, Birmingham
Hours: 25 hours per week
Contract: Permanent
Salary: £18,694
Start Date: ASAP

Role Overview & Responsibilities

We are looking for an experienced and motivated Kitchen Supervisor to lead the day-to-day delivery of Focus Birmingham's kitchen and catering service.

This is a hands-on role where you will lead and support our catering team to provide a safe, efficient and high-quality service for adults with complex needs attending our Day Centre.

You will oversee the daily operation of the kitchen, including allocating duties, managing rotas, coordinating staffing, managing meal choices and food orders, monitoring stock and deliveries and ensuring catering resources are used effectively.

Working closely with colleagues across our services, you will help ensure the dietary, nutritional and individual needs of the people we support are safely and consistently met. This includes managing allergens and specialist dietary requirements, including texture-modified meals where required.

You will play an important role in making sure every mealtime is a positive, dignified and person-centred experience, supporting choice and independence for the people we support.

As Kitchen Supervisor, you will provide day-to-day leadership, guidance and support to Catering Assistants and Catering Volunteers. You will help develop and motivate the team, conduct supervision and return-to-work discussions, support induction and training and address performance, attendance or wellbeing concerns appropriately.

Food safety and compliance will be a key part of the role. You will ensure high standards of food hygiene, allergen management, HACCP, COSHH, infection control and health and safety are consistently maintained, alongside accurate food safety records, temperature checks and cleaning schedules.

You will also monitor kitchen standards, support audits and Environmental Health inspections and identify opportunities to continually improve the quality, efficiency and safety of our catering service.

Person Specification

Essential

• Level 2 Food Safety Certificate
• Experience working within a catering environment
• Experience formally managing or supervising staff
• Experience leading, motivating and developing staff and volunteers
• Experience managing rotas, allocating workloads and coordinating day-to-day service delivery
• Experience managing food orders, stock and supplies
• Experience maintaining accurate food safety records
• Experience working with dietary requirements and allergen management
• Good knowledge of food hygiene, HACCP, safe food handling and kitchen compliance
• Good understanding of health and safety, COSHH and infection prevention and control
• Good IT skills, including Microsoft Office
• Strong organisational, communication and problem-solving skills
• Ability to lead while working effectively as part of a wider team

Desirable

• Level 3 Food Safety qualification
• First Aid qualification
• Experience within health or social care and/or supporting people with disabilities or additional needs
• Knowledge of the IDDSI Framework and texture-modified diets
• Allergen Awareness and IDDSI training
• Experience supporting Environmental Health inspections or other compliance processes
• Experience monitoring food waste, catering costs or budgets

About Us

At Focus Birmingham, you're not just joining a team, you're joining a community of people who genuinely want to make lives better.

We are a local charity dedicated to supporting people with sight loss and complex disabilities. Our mission is simple: we make lives better.

As our Kitchen Supervisor, you'll play an important role in making sure the people we support receive a safe, high-quality and person-centred catering service. You'll help create positive mealtime experiences where individual needs, dignity, choice and independence are at the heart of what we do.

Equality, Diversity and Inclusion

At Focus Birmingham, we are committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and are dedicated to creating a workplace where everyone feels respected, included and able to thrive.

What We Offer

• 26 days holiday + bank holidays
• 5% employer pension contribution
• 24/7 Virtual GP Service
• Online Physiotherapy
• Employee Assistance Programme
• Mental Health First Aider Support
• Wellbeing App
• Health Cash Plan
• Enhanced Family Leave Pay
• Learning & Development Opportunities
• Blue Light Card Discounts
• 4x Life Assurance